9/11/16
Today I finished organizing the supply room and many people have dropped in to tell me how happy they are that they will be able to find things again. I spent the second half of my day running the front desk, sometimes with my sponsor and sometimes without. It was a little overwhelming to be swarmed with calls from clients or insurance agencies and have to quickly figure out which of the three data bases I had to look the client up in and then transfer them to their servicer. Some people were nice and understanding on the phones, while some people were very hard to understand and were less forgiving. Luckily, my sponsor was near to help out when I was stuck with an issue, though I am slowly learning how to navigate this system myself.
Hours worked: 7
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